Frequently Asked Questions
What does "at venue" mean?
"at venue" refers to an event held at a particular time and date
to which participants travel.
This used to be referred to as a "calendared item".
In most cases these events are "courses" or "meetings".
What does "at school" mean?
This refers to training or other support which is arranged
with the person named in the module, for instance a consultant
joining a department for a session. Schools are welcome to join
up if convenient, for instance staff from a number of
schools may meet in one school for this purpose - this can be very cost-effective.
How do I book one or more people on an "at venue" event?
If you are logged in
to the system you simply need to click the green "book"
button for that event and fill in the form. You are not required to give an email address
but it is most helpful if you do so.
If you want to book more than one person on the event,
click the green "book" button and add the next name.
There is no limit to how many participants can be added in this way
How do I edit or remove a booking?
When you are logged in, visit the module in question,
perhaps by clicking the link on your home page. To edit
, click the "edit" icon (a pencil on a pad) and
update as necessary. To delete
, click the "delete" button (red): you will be asked to confirm
that you wish to remove the booking, so click "yes".
What does the "enquire"
button do - and does it commit me to expenditure?
The enquire button allows you to send a message to the person responsible for an "at school" item.
They will normally contact you within a short time to discuss your requirements.
Sending the enquiry does not commit you or the school to anything at all. Please note that if you
do not provide a correct email address on the form you cannot be contacted.
If you are not logged in, you can still make a record of modules or items
which interest you by clicking either the green "bookmark" tab for the whole module or the "bookmark" icon:
for a particular item.
This stores the bookmark whilst you are browsing, and creates a reference code
which you can enter on a subsequent visit to the site or perhaps pass on to a colleague.
Why are some modules not bookable?
A few modules do not fit into the normal pattern and are referred to as "special" modules.
Usually these contain information about modules booked through a different method,
for example where an outside agency or institution is the provider.
What information do we store about users?
When a booking is made, the information you give us is stored solely for the purpose of managing CPD.
Information (such as email addresses) is not divulged to any third parties.
The modules you visit are stored for your convenience in a "history".
You can delete items from the history page at any time by clicking the red buttons.
Where can I find booking information from last year?
Bookings made for 2009-2010 can be accessed here
How do I confirm a module booking?
To confirm one or more modules you need to enter the school's confirmation
code and click the "switch on" button.
If the code is correct the "confirm" link is shown next to each item:
simply click the link to confirm one or more items.
How do I stop unauthorised people confirming modules?
In some schools users are allowed to make bookings without formal confirmation. To allow
the person responsible for CPD to check bookings made before committing the school to the item,
a confirmation code must be used to enable the confirmation links. If confirmation is switched on,
you can click the "switch off" button to stop it.
Where are the "Summary" and "Overview" pages?
Because the booking system is simpler (since some requests are managed by the "enquiry" system)
the "Summary" and "Overview" pages have been replaced by a single "home" page which
also allows you to confirm module by module.