Help

This page will provide answers to many frequently asked questions.

If, having referred to the list of questions and answers below, you still require help, please contact us using the address at the bottom of the page.



How can I conduct a text search for a specific key word?
What if I can't find my course?
How do I find a specific course within a category?
How can I get back to the Index page from a sub-category page?
When I have found my course what do I do then?
How do I print my course notice?
How do I find out my Staff Identity number?
What do I do with an INSET 1 form?
Can I still use an old INSET 1 form rather than the new integrated version?
How do I find out the INSET code?
What about the costs?
Why haven't I received an acceptance letter?
What if I don't attend?
Will my school be reimbursed supply costs?
Who can help me if I am still in need of assistance?


How can I conduct a text search for a specific key word?

In order to search for a specific key word please follow the following procedure.

Within your browser software, use the menu at the top to select Edit > Find (on this page), or press the Ctrl and F keys simultaneously on your keyboard.

Insert the key word into the box and click Find next.

Please be aware that the search occurs from the top or bottom depending on which button is checked.

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What if I can't find my course?

The courses are grouped in a number of ways to make it easier to find the one you are looking for. You can locate the course by searching using the following 5 methods:

Key Word Search

Use Ctrl + F on your keyboard and type in the required word.

Course Code Number

Use the drop-down menu on the Index page. Click here to go to the Index page.

Course Title

Alphabetically, use the drop-down menu, or the list in the centre of the Index page. Click here to go to the Index page.

Relevancy to Phase

Search by Foundation, Primary, Secondary or Cross-Phase

Curriculum Subject Area

Use the menu to the left of all pages. Courses relevant to more than one area will be listed in each of the areas' Index Pages. Click here to go to the Index page.

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How do I find a specific course within a category?

Use the links on the left in the vertical panel.

Select either the category of the course you are interested in, or the curriculum area and view courses of a similar relevance.

Select the course by clicking on the link, and see details.

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How can I get back to the Index page from a sub-category page?

There is a link to the Index page at the top of every page, EXCEPT actual course notices.

You can not return to the Index page from an actual course notice, as it has opened in its own window, however, the page where you clicked the link will still be open in your task bar (the grey panel at the bottom or edge of your screen).

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When I have found my course what do I do then?

Click on the course notice link and the page will launch in its own browser window (this is not an automated online form).

The course notice page can then be printed and then filled-in and either faxed or posted to:

Liz Sims,
School Improvement Service,
Room FS32, County Hall,
Beverley,
East Riding of Yorkshire,
HU17 9BA

The fax number is 01482 392490

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How do I print my course notice?

When the individual course notice is open in its own browser window, choose File > Print from the menu at the top of the window (or press Ctrl and P simultaneously on your keyboard).

You will also find a Print icon on the panel beneath the text-based menu.

Select your printer, make sure it is set to A4 Portrait and greyscale (better for faxing, and also cheaper) and click Print.

It can be preferable, for aesthetic purposes to remove the file path which is printed at the bottom of a web page. Choose File > Page Setup from the menu of an individual course notice, and then remove the contents of the Footer box.

This now removes the footer information from all printed web pages, not just that one.

There should be no need to alter the default page settings for the printer margins.

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How do I find out my Staff Identity number?

You should contact your staff development co-ordinator for your staff identification number, alternatively, the administration office in school will be able to provide it.

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What do I do with an INSET 1 form?

You should return a completed CPD application form for any course you wish to attend. This can be found at the bottom of the individual course notices.

Please complete the section and pass the whole form on to your Continuing Professional Development co-ordinator or headteacher for approval.

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Can I still use an old INSET 1 form rather than the new integrated version?

Yes, if you prefer, although the information we usually take fron the INSET 1 form can now be provided by you at the foot of each course notice, and some information previously requested on INSET 1 is now provided already.

In short, it's now easier for you to use the integrated forms you will find on this site.

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How do I find out the INSET code?

You should contact your staff development co-ordinator for your INSET code, alternatively, the administration office in school will be able to provide it.

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What about the costs?

Please refer to individual course notices for details.

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Why haven't I received an acceptance letter?

Applicants who apply for courses, and are successful in their application, will be informed in writing.

In respect of development groups, projects and meetings a letter confirming involvement is not required.

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What if I don't attend?

If you miss a course for which you have applied your school will pay an administration charge of £10.00 unless a cancellation code can be quoted.

A similar charge will be made if delegates attend without having made a formal application.

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Will my school be reimbursed supply costs?

Each course notice indicates whether or not supply will be reimbursed or whether supply funding has already been allocated.

Supply reimbursements will be allocated to school at the end of each term.

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Who can help me if I am still in need of assistance?

Please click on the Contact Us link at the top of every page, or alternatively, see below for the contact details.

Please fax or post course notice applications to either:

Liz Sims
School Improvement Service,
Room FT44,
County Hall,
Beverley,
East Riding of Yorkshire
HU17 9BA.

Tel: 01482 392426   Fax: 01482 392490
E-mail: liz.sims@eastriding.gov.uk

June Whalley
School Improvement Service,
Room FT44,
County Hall,
Beverley,
East Riding of Yorkshire
HU17 9BA.

Tel: 01482 392425   Fax: 01482 392490
E-mail: june.whalley@eastriding.gov.uk

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Jon Mager, Director of Children, Family and Adult Services